If you wish to request a return for a device you have purchased from TOUCHSALE and it is within 14 days, or 14 days if faulty, please complete the form below with all the details we'll need to process your request.

A member of our team will respond to your request within 72 hours by email.

Please note: you are not required to open the box to obtain the information requested below.

If you have already submitted this form, we will respond to your request within 72 hours.

After 14 days from the delivery date we won’t accept returns for any reason. If there is a faulty item please contact manufacturer for support and advise on the further steps, if you are unable to contact the manufacturer or if you are unhappy with their service then contact us via email and we will do our best to solve your problem.