Overview
Comfort. Reliability. Value.
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.
Key features
- Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.
- Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.
| Performance | |
|---|---|
| Product type | Headset |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Headset type | Binaural |
| Product colour | Black |
| Colour name | Black |
| Cable length | 0.762 m |
| Signal-to-Noise Ratio (SNR) | 53 dB |
| Country of origin | Mexico |
| Certification | CE |
| Ports & interfaces | |
|---|---|
| Connectivity technology | Wired |
| Quick-Disconnect (QD) connector | Yes |
| Headphones | |
|---|---|
| Ear coupling | Circumaural |
| Impedance | 32 Ω |
| Noise canceling | Yes |
| Noise canceling type | Passive |
| Microphone | |
|---|---|
| Microphone type | Boom |
| Microphone frequency | 35 - 21000 Hz |
| Microphone sensitivity | -38 dB |
| Microphone direction type | Omnidirectional |
| System requirements | |
|---|---|
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
| Weight & dimensions | |
|---|---|
| Width | 111 mm |
| Depth | 149 mm |
| Height | 67 mm |
| Weight | 105 g |
| Packaging data | |
|---|---|
| Package width | 142 mm |
| Package depth | 177 mm |
| Package height | 55 mm |
| Package weight | 185.78 g |
| Packaging content | |
|---|---|
| Box contents | User guide; Headset |
| Technical details | |
|---|---|
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1715 mm |
| Total carbon footprint (kg of CO2e) | 10 |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Certificates | |
|---|---|
| Compliance certificates | CE |
| Other features | |
|---|---|
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| QD connector | Yes |
| Connection to PC | Yes |
| UNSPSC-code | 43191638 |
| User guide | Yes |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| Compatible operating systems | Windows 11; Windows 10; macOS |